Our hearts go out to everyone impacted by the devastating fires in Southern California. In these difficult times, the safety and well-being of our community remain our top priority. At Acrisure, we are dedicated to providing the support and resources you need to help you navigate this challenging situation. Our team is actively coordinating with our carrier partners to ensure you have access to the assistance you deserve. We are here to stand by your side and help in every way possible we can.
Member Services:
(800) 443-2386
Phone Assistance:
(833) 285-4030
Nurse Help:
(877) 304-0504
Veteran Support Line:
(855) 244-6211
Member support:
(888) 482-7342
Phone Directory:
Appointment and Advice:
(833) 574-2273
Member Services:
(800) Met-Life
Claims Assistance:
(800) 877-5176
Claims Services:
1-800-SFCLAIM
General Inquiries:
1-800-SUN-LIFE
Need assistance? Contact your advisor directly or use the form below.
Claims Assistance:
1-888-NEW-CLMS
Claims Services:
800-225-5244
General In:
xxxxxxxxxx
Claims Services:
800-339-4099
Claims Assistance:
(800) 986-9974
Claims Services:
1-800-252-4670
Claims Services:
877-242-2544
Claims Services:
800-588-7400
Mental Health Support line (open to non-members):
(866) 912-1687
To request counseling with a licensed professional:
(800) 344-4222
To make an appointment:
1-833-KP-WITH-U
Get 24/7 Help:
(800) 854-7771
Find care for your kids, pets, seniors and home—all in the same convenient place.
Get facility updates, free childcare, immediate no-cost services, and learn how to help your community
Find capacity details and staffing information for LA area animal shelters
Tips for sheltering and evacuating if you have a disability or service support animal
Downloadable PDF: Note, these tips are for general guidance only and are not a substitute for legal advice.
The Los Angeles County Virtual Wildfire Insurance Town Hall, hosted by Insurance Commissioner Ricardo Lara and the California Department of Insurance
Listing all your possessions in the event of a disaster such as fire, can be difficult. Use this guide to help in this emotional task.
Avoid fly-by-night contractors and door-to-door scam artists eager to capitalize on the misfortunes of innocent people.
Find the latest road conditions and closures for evacuations and other travel-related information
Learn about air quality and smoke conditions in real-time
Apply for individual assistance from FEMA after a disaster
View real-time fire containment updates
File Form ADS-820 within 12 months from the date the property was damaged or destroyed. The loss must exceed $10,000 of current market value
SBA disaster assistance for homeowners, renters, nonprofits, and businesses of all sizes affected by the wildfires and straight-line winds in California
Phone App to view real-time fire containment updates
Find organizations who are looking for volunteers. Check back daily to see where your help is needed
Significant California Laws Effective as of the Date of this Notice Pertaining to Residential Property Insurance Policies, including those related to a Declared State of Emergency
Moratorium on Cancellations and Non-Renewals and Grace Period for Premium Payments for Policies of Residential Property Insurance
Commissioner Lara expands moratorium protecting more wildfire survivors
CalChamber is offering Labor Law Helpline services to online members, non-member businesses, and local chambers to help assist with the impact of the L.A. wildfires
Debris removal is getting underway in LA County now. The first step, Phase 1, is clearing away hazardous debris. This is the responsibility of the EPA and is happening free of charge to residents
“This order is the first step in clearing away red tape and bureaucracy to organize around urgency, common sense and compassion”
Apply for housing permits and native/oak tree removal permits
The EPA has been assigned by FEMA to survey, remove,
and dispose of hazardous materials from properties burned by wildfires
in Los Angeles County
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